Politique de confidentialité

Last updated 03/21/2024

Cool le chien is committed to respecting the privacy of the personal information we collect on our coollechien.com website.

Collection of personal information

We collect the following information:

Last name
First name
Mailing address
Postal code
E-mail address
Phone number
Credit card number (encrypted)

The personal information we collect is gathered through forms and through the interactivity established between you and our coollechien.com website.

As indicated in the following section, we also use cookies and/or log files to gather information about you.

Forms and interactivity

Your personal information is collected through the following forms:

Website registration form
Order form
Newsletter registration form
Contact form

We use the information collected for the following purposes:

Order tracking
Information / Promotional offers
Statistics
Contact
Website management (presentation, organization)

Your information is also collected through the interactivity that may be established between you and our Web site, in the following ways:

Statistics
Contact
Website management (presentation, organization)

We use the information collected for the following purposes:

Information or to prepare promotional offers

Log files and cookies

We collect certain information through log files and cookies. This mainly concerns the following information:

IP address
Operating system
Visited pages and requests
Time and day of connection

The use of such files enables us to:

Improved service and personalized welcome
Personalized consumer profiles
Order tracking
Statistics

Sharing personal information

We undertake not to commercialize the personal information we collect.

However, we are obliged to share certain information with third parties for the following reasons:

Order fulfillment

If you do not wish your personal information to be shared with third parties, you may object to this at the time of collection or at any time thereafter, as mentioned in the following section.

Right of objection and withdrawal

We are committed to offering you the right to object to and withdraw your personal information.

The right to object is understood to be the possibility offered to Internet users to refuse to allow their personal information to be used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, you can send us a letter to the address we will have communicated to you during a prior e-mail exchange at contact@monanimalaunaturel.com.

Right of access

We undertake to grant a right of access and rectification to all persons concerned who wish to consult, modify or delete information concerning them.

To exercise these rights, you can send us a letter to the address we will have communicated to you in a prior e-mail exchange to contact@monanimalaunaturel.com.

Security

The personal information we collect is kept in a secure environment.

The people working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

SSL (Secure Sockets Layer) protocol
Access management - authorized person
Access management - person concerned
Computer backup
Login / password
Firewalls

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions.

However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.

"The term cookies covers all tracers deposited and/or read, for example, when consulting a website, reading an e-mail, installing or using software or a mobile application." Source : CNIL

Our website is likely to access information already stored on your computer and to enter information via the use of cookies.

You can refuse the use of cookies either :

By using a private browser window
By configuring your browser to refuse the use of cookies.

If you refuse to accept cookies, you may not be able to access certain services on our website.

Some cookies are essential to the proper operation of the site.

Some cookies do not require your consent.

If you authorize and validate the use of cookies via the banner that mentions it, the period of validity of this authorization is 13 months maximum.